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Security

Wesurvey implements industry-leading and recognized security technologies and processes. Through secure and reliable Tencent Cloud infrastructure, encryption technologies, and comprehensive security development processes, we enhance security to protect user data from leakage and loss.

Leveraging Tencent's security system, we integrate with company-level business, data, and operations monitoring systems. Through Tencent Security Platform Department's three-tier protection system - intrusion detection, real-time scanning, and manual assessment - we achieve secure operation of data and systems, reaching the highest level of security assurance in the industry.

Reliable Tencent Cloud Infrastructure

All Wesurvey systems use Tencent Cloud services. Through the infrastructure provided by Tencent Cloud, Wesurvey operates on stable, secure, and reliable servers.

For detailed information about Tencent Cloud's security measures, please visit Tencent Cloud Compliance.

Encryption

By encrypting data transmission and storage, we ensure unauthorized access cannot view the data.

Transmission Encryption

All communication between users and Wesurvey servers uses HTTPS encryption, preventing data submission interception through unsecured public Wi-Fi and other networks.

Storage Encryption

Wesurvey employs multi-layer encryption measures to protect various user data, including survey questions, answer content, and attachments within answers.

Using AES-256 encryption technology ensures unauthorized access cannot view the data.

Security Development Process

Wesurvey enhances system security through a series of full lifecycle security development processes, using automated tools for 24/7 vulnerability scanning and intrusion detection and prevention.

Real-time Scanning and Intrusion Detection

Tencent Security Platform Department conducts 24/7 security scanning of Wesurvey's servers and systems, detecting software vulnerabilities, system configuration vulnerabilities, and intrusion attempts.

Security Platform Manual Assessment

Before important features are launched, Tencent's internal security experts conduct manual assessments to identify, evaluate, and fix vulnerabilities.

Security Emergency Response Plan

Tencent collects system vulnerabilities and design flaws in Wesurvey from security industry experts through the Security Emergency Response Center.

If you discover potential system vulnerabilities in Wesurvey, please email us at wj@tencent.com.

Compliance

Wesurvey undergoes annual national information security grade protection assessment and has obtained Level 3 certification and registration.

Reliability

Wesurvey ensures 24/7 uninterrupted global access through high-availability architecture design. For more details, please visit Reliability.

Privacy Protection

To learn about Wesurvey's work in personal information privacy protection, please visit Wesurvey Privacy Protection Guide.